點(diǎn)評(píng)3: 這是個(gè)超級(jí)棒的回答, 它變相地告訴面試官, 自己是最資深的客戶服務(wù)代表, 因此總是被派做“消防隊(duì)員”, 自然要面臨很大壓力。而自信, 是對(duì)付壓力的最好辦法。
20. Sometimes a work assignment requires frequent travel. How do you feel about the prospect of frequent travel? 有時(shí)候工作需要你經(jīng)常出差, 你怎么看?
問(wèn)題分析: 如果你興高采烈地說(shuō): “哦, 出差是免費(fèi)旅游的好機(jī)會(huì)呀!”面試官只能啞然失笑或者苦笑, 因?yàn)槟闾煺媪耍?對(duì)于絕大多數(shù)人來(lái)說(shuō), 出差絕對(duì)不是“美差”而是“苦差”。所以, 在這個(gè)問(wèn)題上, 面試官要捕捉的信息點(diǎn)有兩個(gè): 第一, 這個(gè)家伙成熟了沒(méi)有?他對(duì)于這份職位本身的缺陷有沒(méi)有心理上的準(zhǔn)備?第二, 這個(gè)家伙到底會(huì)采用什么樣的方法, 避免出差損害了自己的身體健康, 并令精神萎靡不振?所以說(shuō), 面試官不想聽(tīng)大話和空話, 他要聽(tīng)的是一些實(shí)實(shí)在在的小措施, 能夠讓你常出差而不會(huì)太辛苦。
回答示范1: I traveled a lot in my last job. I traveled almost every week. As far as I know, this job requires travel, but not every week. So it wouldn’t be worse than my last one.
點(diǎn)評(píng)1: 以事實(shí)來(lái)回答質(zhì)疑, 永遠(yuǎn)是最上策。
回答示范2: I am very lucky that I can eat and sleep very well on trips. I’ve never been carsick, and even when sitting on a train I can sleep well. So, I never need to worry about frequent traveling.
點(diǎn)評(píng)2: 這是個(gè)很踏實(shí)很中肯的回答。有很多女性在出差的時(shí)候神經(jīng)衰弱, 面有菜色, 凄慘無(wú)比, 老板當(dāng)然希望你能夠在出差時(shí)吃好、 睡好、 精神好。
回答示范3: I don’t worry about frequent travel because my daughter is taken care of by my parents, who are both well-educated scholars. It is not a big deal for them to educate a two-year-old little thing.
點(diǎn)評(píng)3: 有家庭有小孩的申請(qǐng)人要主動(dòng)告訴面試官自己是如何處理家庭和工作的關(guān)系的。這是一個(gè)很博得人好感的回答, 有教授級(jí)的老爸老媽來(lái)帶自己兩歲的小家伙, 還有什么后顧之憂呢?
21. Most employees and bosses have some disagreements. How did you react to these disagreements in your last job? 很多雇員都和老板有意見(jiàn)相左的時(shí)候, 在上一份工作中, 你是如何處理和老板意見(jiàn)不同的情況的?
問(wèn)題分析: 這個(gè)問(wèn)題通常會(huì)提給有幾年工作經(jīng)驗(yàn)的申請(qǐng)人。在這個(gè)問(wèn)題上, 面試官希望捕捉的信息點(diǎn)是: 第一, 他是一個(gè)有主見(jiàn)的人, 還是一個(gè)唯老板之命是從的人?第二, 他是更信任自己的老板, 還是更信任自己?第三, 在真正意見(jiàn)相左的時(shí)候, 他是否能夠高效地解決問(wèn)題?
回答示范1: My last boss was very democratic. He always listened to our opinions and gave us enough opportunities to defend them. So we never had any trouble communicating with each other when having disagreements.
點(diǎn)評(píng)1: 這個(gè)回答體現(xiàn)了對(duì)老板的贊賞。感恩, 是很令人欣賞的一種素質(zhì)。
回答示范2: When I have disagreements with my boss, my first reaction is to double-check my opinions. My boss is an expert and he’s been proven right most of the time. If I do believe I’m right or partially right, I provide my boss with a detailed report listing all facts and numbers to prove my opinion. Because my boss is extremely busy, I need to make the report simple but powerful, to help him make the decision.