Chapter 1 Introduction to Management Development Chapter 2 Management and Managers Chapter 3 Team Building and Decision-making Skills Chapter 4 Planning and Planning Techniques Chapter 5 Organizing and Delegation Chapter 6 Staffing and HRM Techniques Chapter 7 Leading and Motivation Chapter 8 Managing Control Chapter 9 Business Ethics and Social Responsibilities Chapter 10 Managing Change and Innovation Chapter 11 Business Communication Techniques Chapter 12 Managing Conflict and Stress Chapter 13 Career Management and Talent Development Chapter 14 Corporate Culture and Etiquette Chapter 15 Global Business Management