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跨境電子商務專業(yè)英語

跨境電子商務專業(yè)英語

定 價:¥54.80

作 者: 向曉嵐,肖璟,宋璐
出版社: 清華大學出版社
叢編項: 新時代跨境電子商務創(chuàng)新與實踐系列教材
標 簽: 暫缺

ISBN: 9787302628453 出版時間: 2023-03-01 包裝: 平裝
開本: 16開 頁數(shù): 206 字數(shù):  

內(nèi)容簡介

  本書詳細介紹跨境電子商務運營的操作流程,內(nèi)容緊密圍繞跨境電子商務平臺的操作運營,系統(tǒng)講解各大跨境電子商務平臺的特點,以及使用英語在跨境電子商務平臺進行賬戶注冊、后臺設置、選品、引流、采購和發(fā)貨、訂單處理、客戶服務、規(guī)避常見風險等知識,并通過案例詳細解讀運營過程中的各種實操流程。本書旨在幫助讀者快速理解常用的跨境電子商務平臺的英語術(shù)語和背景知識,并熟練掌握跨境電子商務平臺的運營技巧,針對性強,方法實用,具有易學、易懂、易落地執(zhí)行的特點,是跨境電子商務賣家不可或缺的英語操作用書。本書可作為高等學校國際貿(mào)易、商務英語、電子商務等相關(guān)專業(yè)的教材,也可作為傳統(tǒng)外貿(mào)企業(yè)職員、個人創(chuàng)業(yè)者以及從事跨境電子商務運營人士的參考讀物。

作者簡介

暫缺《跨境電子商務專業(yè)英語》作者簡介

圖書目錄

Unit 1 Overview of Cross-border E-commerce
 Part A The Concept and Significance of Cross-border E-commerce
 Part B The Classifications of Cross-border E-commerce
 Part C The Main Models of Export and Import Cross-border E-commerce
 Part D The Status Quo and Development Trend of Cross-border E-commerce
Unit 2 Main Cross-border E-commerce Platforms
 Part A Amazon and eBay
 Part B Alibaba and AliExpress
 Part C Wish
 Part D Shopee, Lazada and Other Regional Cross-border E-commerce Platforms
Unit 3 Opening a Cross-border E-commerce Store
 Part A Preparing for Opening a Cross-border E-commerce Store
 Part B Registering for a Cross-border E-commerce Store
 Part C Launching Products on a Cross-border E-commerce Platform
 Unti 4 Marketing on Cross-border E-commerce Platforms
 Part A Concepts Related to E-commerce
 Part B Store Description and Product Listing Design
 Part C Promotion Activities
 Supplementary Reading
Unit 5 Market Research of Cross-border E-commerce
 Part A Basic Principle and Logic for Product Selection in Cross-border E-commerce
 Part B Practical Methods of Market Research for Cross-border E-commerce
 Part C Data Analysis for Cross-border E-commerce
 Supplementary Reading
Unit 6 Cross-border E-commerce Customer Service(Ⅰ)
 Part A An Introduction to Customer Services and Factors Affecting Customer Experience
 Part B Rules and Features of Cross-border E-commerce Customer Service
 Supplementary Reading
Unit 7 Cross-border E-commerce Customer Service(Ⅱ)
 Part A Basic Online Communication Skills of Customer Services
 Part B Practices of Customer Service for B2B
 Part C Tips and Templates for Customer Service in Some B2C Scenarios
Unit 8 Policies and Terms on Cross-border E-commerce Platform
 Text A Various Policies and Common Pitfalls
 Text B Intellectual Property
 Text C Appeal and Plan of Action
 Supplementary Reading
Unit 9 Cross-border E-commerce Online Payment
 Text A An introduction to Dominant Online Payment Platforms Worldwide
 Text B Online Payment Platforms in China
 Supplementary Reading
Unit 10 Cross-border E-commerce Logistics
 Text A An introduction to Logistics Services
 Text B Functions of Overseas Warehouses and the Way to Establish them
 Supplementary Reading
Unit 11 Cross-border Customs Tax (VAT) and Changes in New E-commerce Regulations
 Text A An introduction to Customs and VAT
 Text B Changes in New E-commerce Regulations
 Supplementary Reading
Unit 12 ERP and Supply Chain of Cross-border E-commerce
 Part A ERP
 Part B Supply Chain
參考文獻

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