Unit 1 Getting to know a company Unit 2 In the office Situation 1 Unit 3 Marketing and advertising Unit 4 Placing an order on the telephone Situation 2 Unit 5 A trade fair and an order Unit 6 Customer care Situation 3 Unit 7 Business travel Unit 8 Presentations Situation 4 Unit 9 Logistics Unit 10 Applying for a job Situation 5 Test yourself further Photocopiables