Author’s Preface 7 Foreword 14 Why Confucius Would Be Delighted with Dr. Shih’s Book: Confucius’ Wisdom 16 PART 1 Character Building and Attitude – Make a Success of Your Life 1 Chapter 1 Associate with Wise People 3 Chapter 2 Be Genuine, Practice What You Preach 8 Chapter 3 Whether What You Do Is Outstanding Depends on You 14 Chapter 4 Nine Guidelines for Thought 22 Chapter 5 Operating Manual for Life 27 Chapter 6 Attitude Determines Everything 32 Chapter 7 Three Common Mistakes in Communicating 37 Chapter 8 What You Should and Should Not Do 40 Chapter 9 The Art of Leadership 44 Chapter 10 How Full Is Your Bucket? 48 PART 2 Leadership and Training – Make Others and Yourself Successful 53 Chapter 11 Be Trustworthy 55 Chapter 12 What Makes a Successful Leader 61 Chapter 13 Four Nos 65 Chapter 14 The Courage to Admit You’re Wrong 68 Chapter 15 The Art of Recruiting and Making the Most of People 74 Chapter 16 Seek to Be Good, but Even More Importantly Seek Ability 78 Chapter 17 Ability to Think Independently 82 Chapter 18 Know Yourself and Others 87 Chapter 19 Handle Things According to Their Priority 91 Chapter 20 Ask the Right Question to Get the Right Answer 95 Chapter 21 A Perfect Superior-subordinate Relationship 98 Chapter 22 Dialogue with Colleagues Creates Positive Energy 105 PART 3 Operating and Managing a Business – Sustainability 109 Chapter 23 Build a Corporate Culture That Benefits Others 111 Chapter 24 Earning Customers’ Trust 116 Chapter 25 Respect Heaven, Love Mankind 121 Chapter 26 Firmly Uphold Justice 127 Chapter 27 Running a Business – The Ultimate Level 131 Chapter 28 Customer First 135 Chapter 29 Constant Improvement 139 Chapter 30 Choose the Right People 144 Chapter 31 Start from Ren 151 Chapter 32 Find the Root of the Problem 155 Chapter 33 Novel Thinking Is the Source of Everything 159 Chapter 34 Ve