Acknowledgments Preface Chapter 1 Why Products Exist What's Product Design? Product Design's Heritage Why the History Matters What the History Tells Us So What? Shareable Notes Do This Now Interview: Keenan Cummings Chapter 2 How to Create Products People Want Avoiding Ego-First Development What Does a Product Designer Do? Shareable Notes Do This Now Interview: Amy Hoy and Alex Hillman Chapter3 What Are We Building Here? Defining What to Build Shareable Notes Do This Now Interview: Sahil Lavingia Chapter 4 User Interfaces Begin with Words Really? Start with Words? Creating User Flows Writing Your Screens Traits of Good Interface Copy Shareable Notes Do This Now Interview: Jon Troutman Chapter 5 Tangible Trumps Theoretical Prototypes: Worth 1,000 Mockups Bigger Than a Buzzword Goals of Prototyping Readying for Consumption Shareable Notes Do This Now Interview: Pauly Ting Chapter 6 The Mechanics of Interface Design The Push and Pull of Prototypes Versus Pixel Perfection The UI Stack: Five States of Interface Design Ergonomics: Thumb Zones and Tap Targets Cross-Platform Design Shareable Notes Do This Now Interview: Diogenes Brito Chapter 7 The Psychology of an Experience Products and Psychology Shareable Notes Do This Now Interview: Jonathan Badeen Interview: Josh Brewer Chapter 8 Interpreting Feedback and Leveling Up Your Product It's a Creative Journey, After All Leveling Up Don't Squander Your Gains Shareable Notes Do This Now Interview: Ruby Anaya Chapter 9 Shipping Is an Art-and a Science The Invention Versus the Manufactured Article It's Ready When It's Ready Being Chief of Everything. Interview: Josh Elman Interview: Cat Noone Appendix: Further Reading Index About the Author