Bosnia and Herzegovina Introduction Key Facts Chapter01 LAND & PEOPLE Geographical Overview Climate City Life ABrief History Government and Politics The Bosnian Economy Bosniain Europe Bosnians Around the World Chapter02 VALUES & ATTITUDES Religious Values The Legacy of Communism The Legacy of the War Work Ethic Attitudes Toward Foreigners Family Matters Minority Groups Briberyand Corruption The Generation Gap The Urban-Rural Gap Superstitions Chapter03 HOLIDAYS & CELEBRATIONS Ramadan Bajram Christmas New Year May Holiday Independence Day Easter Birthdays Weddings Birth Death Chapter04 MAKING FRIENDS Sociability Meeting Bosnians Bosnian Names Bosnian Hospitality Visiting a Bosnian Home The All-Important Coffee Chapter05 THE BOSNIANS AT HOME The Bosidan Family The Bosnian Home Renting an Apartment Daily Life The Local Market Young People Education Veterans Employment Smoking Chapter06 TIME OUT Care Culture Bosnian Cuisine Drink Navigating a Restaurant Tipping Visitinga Mosque Money Shopping Sports Nightlife Cultural Activities Outdoor Activities Chapter07 TRAVEL, HEALTH, & SAFETY Entering Bosnia Roads and Traffic Local Transportation Where to Stay Appliances Health Safety Chapter08 BUSINESS BRIEFING Intercultural Cooperation Personal Contacts Business Dress Power Structures ArrangingaMeeting Meetings Punctuality Negotiating With Bosnians Greasing the Wheels WomeninBusiness Chapter09 COMMUNICATING Language Forms of Address Conversation Body Language Sense of Humor Swearing A Gossip Culture Writing Style The Media Internet and E-Mail The Post Office Telephone Conclusion Appendices Places People Exercises