TABLE OF CONTENTS Preface Chapter1 Introduction to Project Management Introduction What Is a Project? Examples of IT Projects Project Attributes Project Constraints What Is Project Management'l Project Stakeholders Project Management Knowledge Areas Project Management Tools and Techniques Project Success Program and Project Portfolio Management Programs Project Portfolio Management The Role of the Project Manager Project Manager .Job Description Suggested Skills for Project Managers Importance of People Skills and Leadership Skills Careers for IT Project Managers Quick Quiz Quick Quiz Answers Discussion Questions Exercises Chapter 2 The Project Management and Information Technology Context A Systems View of Project Management What Is a Systems Approach'l The Three-Sphere Model for Systems Management Understanding Organizations The Four Frames of Organizations Organizational Structures Organizational Culture Stakeholder Management The Importance of Top Management Commitment The Need for Organizational Commitment to Information Technology The Need for Organizational Standards Project Phases and the Project Life Cycle Product Life Cycles ..............
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