Chapter 1 The Layout and Structure of Business Letters Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 2 Establishing Business Relations Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 3 Inquiries Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 4 Quotations and Offers Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 5 Counter-offers Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 6 Orders and Acknowledgement Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 7 Payment Section I. Warming-up Questions Section II. Basic Knowledge Section IlL Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 8 Letter or Credit Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 9 Packing and Shipment Section I. Warming-up Questions Section II. Basic Knowledge Section IlL Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 10 Insurance Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 11 Complaints and Claims Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study Chapter 12 Agent Section I. Warming-up Questions Section II. Basic Knowledge Section III. Scene Simulation Section IV. Specimen Letter Section V. Useful Words & Expressions Section VI. Exercises & Case Study 附錄 自測(cè)習(xí)題 實(shí)訓(xùn)項(xiàng)目 參考文獻(xiàn)
鄂公網(wǎng)安備 42010302001612號(hào) 