Section I SERVICES Unit 1 Meeting Tourists Group Unit 2 At the Hotel Front Desk Unit 3 Hotel Service Unit 4 Food Service Unit 5 Festival and Performance Unit 6 Check-out Unit 7 Leaving for the Airport Unit 8 Problems and Solutions Unit 9 Dealing with Complaints Section II TOURING GUIZHOU Unit 1 The Dragon Palace Unit 2 Zhangjiang National Park Unit 3 Maling River Canyon Scenic Spot Unit 4 The Forest of Ten Thousand Peaks Unit 5 Shizhangdong Unit 6 Sidonggou Valley Scenic Spot. Unit 7 Fanjing Mountain Unit 8 Jiaxiu Pavilion Unit 9 Qianling Park Unit 10 Zhaoxing Dong Village Unit 11 The Ancient Town of Zhenyuan Unit 12 Huangguoshu Waterfall Unit 13 Tianxing Bridge Scenic Zone Unit 14 Tianlong Tunpu Unit 15 Xijiang Miao Village Unit 16 Site of Zunyi Conference Section III CULTURAL LANDSCAPE OF MOUNTAINS Unit 1 The Last Gunner Tribe Unit 2 A Mysterious Dong Village Unit 3 The Stories behind the Batik Patterns Unit 4 A History Book Stitched on Clothing Unit 5 Dong Songs Unit 6 A County beyond the Clouds Unit 7 Ancient Songs of Jidao Miao Village Unit 8 Silver Ornament of Miao