Lead-in Listening Practice Situational Dialogues Dialogue 1 Meeting and greeting a stranger Dialogue 2 Making introduction in a business setting Useful Expressions for Business Greeting and Introduction Speaking Practice Unit 2 New Patterns of Working Lead-in Listening Practice Situational Dialogues Dialogue 1 Benefits and challenges of job sharing Dialogue 2 Teamwork Useful Expressions for Talking about Jobs Speaking Practice Unit 3 Job Interview and Recruitment Lead-in Listening Practice Situational Dialogues Dialogue 1 Job interview Dialogue 2 Career objective Useful Expressions for Business Interview and Recruitment Speaking Practice Unit 4 Career Development and Appraisal Lead-in Listening Practice Situational Dialogues Dialogue 1 A performance review meeting Dialogue 2 After performance review meeting Useful Expressions for Performance Appraisal Meetings Speaking Practice Unit 5 Office Jobs and Etiquettes Lead-in Listening Practice Situational Dialogues Dialogue 1 First day of work Dialogue 2 Office lunch Useful Expressions for Office Rules and Etiquettes ~ Speaking Practice Unit 6 Receiving Clients Lead-in Listening Practice Situational Dialogues Dialogue 1 Calling and receiving a client at a banquel Dialogue 2 Saying farewell with clients Useful Expressions for Receiving Clients Speaking Practice Unit 7 Business Calls Lead-in Listening Practice Situational Dialogues Dialogue 1 Deliveries and suppliers Dialogue 2 Placing an order Useful Expressions for Telephone English Speaking Practice Unit 8 Business Travel Unit 9 Marketing Strategy Unit 10 Product Launch Unit 11 Business Negotiations Unit 12 Complaints and Disputes Unit 13 Business Meetings Unit 14 Company Result Unit 15 Global Business References