Chapter 1 The Importance of Studying Intercultural Communication Importance of Intercultural Communication Imperative for Intercultural Competence The International Imperative for Intercultural Competence The Challenge of Living in an Intercultural World Chapter 2 Communication and Culture Communication Defining Communication Characteristics of Communication Interpersonal Communication Culture Approaches to Defining Culture Defining Culture for the Study of Communication Culture and Related Terms Culture and Nation Culture and Race Culture and Ethnicity Why Culture Differ Forces that Maintain Cultural Differences History Ecology Technology Biology Chapter 3 Cultural Diversity in Perception Understanding Perception Culture and Perception Beliefs Value Cultural Patterns Diverse Cultural Patterns Hofstede's Value Dimesions Individualism - collectivism Uncertainty Avoidance Power Distance Masculinity and Femininity Human Nature Orientation Relationship of Humankind to Nature Time Orientation Activity Orientation Hall's High- context and Low-context Communication Harris and Moran Summarize This Dimension as Follows Other Dimensions Formality and Informality Assertiveness and Interpersonal Harmony Chapter 4 Cultural Biases Social Categorizing Ethnocnetrism Stereotyping Prejudice Discrimination Racism Overcoming Cultural Biases Chapter 5 Language and Culture Words and Meaning The hnportance of Language Language and Culture Culture and Meaning Culture and the Use of Language Foreign Languages and Translation Vocabulary or Lexical Equivalence Idiomatic and Slang Equivalence Grammatical - syntactical Equivalence Experiential - cultural Equivalence Working with a Translator Chapter 6 Nonverbal Communication Definition of Nonverbal Codes Characteristics of Nonverbal Codes Relationship of Nonverbal to Verbal Communication Cultural Universals in Nonverbal Communication Functions of Nonverbal Communication Repeating Complementing Substituting Regulating Contradicting Nonverbal Communication： Guidelines and Limitations Nonverbal Communication and Culture Body Behavior General Appearance and Dress Body Movement； Kinesics Posture Gestures Facial Expressions Eye Contac and Gaze Touch Smell Paralanguage Space and Distance Personal Space Seating Furniture Arrangement Time Informal Time Past， Present and Future Monochronic （M - time） and Polychronic （P - time） Classifications Silence Chapter 7 Actions and Social Contacts Acts as a form of Communication Communications Model and Acts Ritualized and Nonritualized Acts Ritualized Events Nonritualized Events Phatic Communion and "Small Talk" Use of Sentence Types Favors， Requests and Demands Suggestion and Offers of Help Jokes and Humor Meetings and Social Encounters Visiting Gift Giving and Receiving Eating and Drinking Life Cycle Events Illness Violation of Rules Dialogues with Acts Structure of Linguistic Interaction Terms of Address Conversational Analysis： Role and Turn Taking Summary Chapter 8 Interpersonal Relationships Cuhutal variations in Interpersonal Relationship Types of Interpersonal Relationships The Maintenance of Face in Interpersonal Relationship Types of Face Needs Face Work and Interpersonal Communication Facework and Intercultural Communication Chapter 9 Intercultural Contexts The Health Care Setting Explanations， Treatment and Prevention of Illness Cultural Variations in the Cause of Illness Cultural Variations in Treatment of Illness Cultural Variations in the Prevention of Illness Religion， Spirituality and Health Care The Educational Context The Business Context Chapter 10 Intercultural Communication Competence Intercultural Communication and Related Terms Intercultural and Intra- cultural Communication Interethnic and Interracial Communication Cross- cultural and Intercultural Communication International and Intercultural Communication Competence and Intercultural Communication Intercultural Communication Competence Approaches to the Study of Intercultural Competence The Components of Intercultural Competence Chapter 11 Intercultural Adaptation Sojourner Adaptation Cultural Shock Effectiveness Adaptive Change Personal Development Conceptualizing the Adaptation Process Factors Influencing the Adaptationrate Adaptive Changes Studies of Immigrants and Sojourners must be Integrated Chapter 12 Intercultural Training Information， or Fact - oriented Training Attribution Training Cultural Awareness Cognitive - behavior Modification Experiential Learning Training Collectivists to Interact with Individualists Training Individualists to Interact with Collectivists References
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