PART Ⅰ Automobile History 1.1 The Birth of Automobiles 1.2 The History of Toyota Corolla 1.3 History of the Ford Motor Company 1.4 The History of the BMW Motor Company 1.5 The History of Volvo PART Ⅱ Automobile Introduction 2.1 Automobile Components 2.2 The Electrical System(1) 2.3 The Electrical System(2) 2.4 The Air Conditioning and Heating System 2.5 Air Bag Restraint Systems and Power Seats PART Ⅲ Automobile Business 3.1 The Character of CROWN 3.2 Automobile Purchase 3.3 Notes to a Motor Vehicle Owner 3.4 The 5W's of World Class Customer Service Training 3.5 The Sample of Export Trade Contract Text 3.6 Car Loan PART Ⅳ Automobile Insurance 4.1 The Benefits with an Auto Insurance Contract 4.2 How To Buy Car Insurance, Avoid Scams 4.3 The Cover for Your Car 4.4 The Legal Responsibilities to Third Parties 4.5 Actual Cash Value of Automobile 4.6 Property Insurance Contract PART Ⅴ Automobile Maintenance 5.1 Automobile Maintenance 5.2 Engine maintenance 5.3 How To Keep The Automatic Transmission Alive 5.4 System Diagnosis 5.5 Vehicle and Engine Analyzers PART Ⅵ Assessment of Automobile 6.1 New Car Assessment Program 6.2 Estimating for Automobile Repair 6.3 Assessment of Labor Hour Cost 6.4 Damage Reports 參考文獻(xiàn)