《飯店服務(wù)英語（第2版）/全國中等職業(yè)技術(shù)學(xué)校飯店服務(wù)專業(yè)教材·專業(yè)英語系列教材》共6個(gè)單元，每個(gè)單元包括2至4課，內(nèi)容涉及飯店主要部門的英語服務(wù)內(nèi)容。單元里的每一節(jié)課有4個(gè)學(xué)習(xí)環(huán)節(jié)，分別是：Look and Learn，Dialogue，Reading，Learn Moreo全書圖文并茂，直觀生動(dòng)；通俗易懂，內(nèi)容精練；練習(xí)形式多樣，便于師生互動(dòng)。通過以情景對(duì)話為主線的大量練習(xí)，學(xué)生能在較短時(shí)間內(nèi)提高自己的聽說讀寫能力。
作者簡介
暫缺《飯店服務(wù)英語（第二版）》作者簡介
圖書目錄
Unit 1 The Reservation Department
Lesson 1 Individual reservation
Lesson 2 Group Reservation
Lesson 3 Guaranteed Hotel Reservation
Lesson 4 CanceLTation of Hotel Reservation
Unit 2 The Front Desk
Lesson 1 Pick-up at the Airyort
Lesson 2 Welcoming the Guests and Check-in
Lesson 3 Daily Service
Lesson 4 Checking Out
Unit 3 The Housekeeping Department
Lesson 1 Introduction to the Room Facilities
Lesson 2 Room Cleaning
Lesson 3 Laundry Service and Turn-down Service
Lesson 4 Maintenance Service
Unit 4 The Food and Beverage Department
Lesson 1 Table Reservation
Lesson 2 Chinese Dish Service
Lesson 3 Western Dish Service
Lesson 4 Bar Service
Unit 5 The Business Center
Lesson 1 Fax and Mail Service
Lesson 2 Secretarial Services
Lesson 3 Ticket Booking
Unit 6 The Fitness and Recreation Center
Lesson 1 The Fitness Center
Lesson 2 The Recreation Center
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