Chapter 1 Introduction to the Course 1.1 Textbook at a Glance 1.2 Structure of Each Chapter 1.3 Level of the Textbook 1.4 Course Structure 1.5 Teaching and Learning Strategies 1.6 Assessment Details 1.7 Teaching Plan Chapter 2 Tour Guiding: Its Origin,Growth and Future 2.1 Beginning of the Story 2.2 Development of the Story 2.3 Breakthrough of the Story 2.4 Continuance of the Story 2.5 Prospects of the Story Chapter 3 Practical Insights into Tourist Guide 3.1 Career Definition 3.2 Classification of Tourist Guides 3.3 Roles of Tourist Guide Chapter 4 Qualification and Training 4.1 Qualification 4.2 Certification 4.3 Licensing 4.4 Training Chapter 5 Legal and Ethical Issues in Tour Guiding 5.1 Legal Requirement 5.2 Code of Practice 5.3 Ethical Obligations Chapter 6 Job Description of Guiding Group 6.1 Tour Manager 6.2 Tour Operator 6.3 Tour Leader 6.4 Tour Escort 6.5 Local Tour Guide 6.6 On-Site Guide Chapter 7 Essential Steps for Guiding 7.1 Pre-Tour Arrangement 7.2 Meeting the Group 7.3 Checking-in the Hotel 7.4 Conducting the Tour …… Chapter 8 Presentation Techniques Chapter 9 Communication Techniques Chapter 10 Group Management Appendix 參考文獻