UNIT 1 Telephone Calls for Reservation and Information UNIT 2 Fares UNIT 3 Inquiring at the Airport UNIT 4 Check-in UNIT 5 Luggage Service UNIT 6 Waiting for Security Check UNIT 7 Going Through the Security Gate UNIT 8 Checking with Hand Detector UNIT 9 Checking Carry-on Baggage UNIT 10 Settling Disputes UNIT 11 Special Circumstances UNIT 12 Passenger Reception UNIT 13 On-board Service UNIT 14 Special Passengers UNIT 15 Special Services UNIT 16 Emergency UNIT 17 Preparations for Landing UNIT 18 Transfer Service UNIT 19 Arrival Flights UNIT 20 Air Cargo UNIT 21 Air Material Trade and Management UNIT 22 Aircraft Spare Parts UNIT 23 Computer Reservation System UNIT 24 The Application of Computer in Aviation UNIT 25 Accounting English (1) UNIT 26 Accounting English (2) Glossary