1 Internship Page 1 Internship: Pros and Cons Internships Open Doors for Aspiring Students Organizational Chart Adapting to Your Work Environment Orders Planning Your Internship 2 Entertaimng Clients Page 24 Surviving the Business Dinner:An Interview with Roseanne Thomas How to Arrange a Business Meal Signs in Workplaces Developing Your Cross-cultural Skills Minutes Learning Business Table Etiquette 3 On-the-Job Training Page 48 How Rookies Learn on the Job Job-embedded Learning for Administrators Work Schedule Making the Most of Your Time Complaint Letters Knowing About On-the-job Learning 4 Sports in the Workplace Page 69 Company Sports Day The Impact of Sport on Work Diagrams Building Up Team Spirit Adjustment Letters Knowing About Outward Bound 5 Office Technologies Page 93 The Paperless Office— Are We Close to,Achieving It? Impact of New Technology in the Workplace Brainstorming Taking the Initiative Shipping Advice Knowing New Workplace Technologies 6 Low-carbon Office Page 116 Green Office Profile: Sprint A Green Building Pioneer Weights and Measurements Taking Responsibility for Your Actions Reports Conducting a "Green Office" Campaign 7 Work Etiquette Page 139 Clothes Make the Person --at Least Sometimes What to Wear to Work: Office Dress Code Dress Code in the Workplace Paying Attention to Details Sales Letters Dressing for the Interview 8 Getting a Real Job Page 163 The Job Search Paradox of "Keeping Your Options Open" True Stories: People Who Found Jobs After Lengthy Unemployment SWOT Analysis Getting Yourself Noticed Job Acceptance/Refusal Letters Planning for Your Career Development Glossary Page 186