Unit One Invitation Etiquette Section Ⅰ Talking Face to Face Section ⅠI Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ Business Invitation Passage Ⅰ An Invitation Letter Section Ⅴ Appreciating Culture Tips Unit Two E-mail Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ E-mail, a Blessing and Annoyance Passage Ⅱ PrⅣacy, Are You Kidding? Section Ⅴ Appreciating Culture Tips Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ For Conversation Press # Passage Ⅱ Business Telephone Etiquette for Success Section Ⅴ Appreciating Culture Tips Unit Four Hotel Service Section Ⅰ Talking Face to Face Section Ⅰ! Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ Climer Lodge Passage Ⅱ What to Include in a Hotel Guest Survey 00 Section Ⅴ Appreciating Culture Tips Section Ⅰ Talking Face to Face " Section Ⅱ Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ Blogson Food Passage Ⅱ Toast at a Wedding Dinner Section Ⅴ Appreciating Culture Tips Unit Six Shopping and Sightseeing Section Ⅰ Talking Face to Face Section ! Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ How to SurvⅣe the Shanghai Expo Passage Ⅱ Yiwu, a Mega Market for Small Commodities Section Ⅴ Appreciating Culture Tips Unit Seven Farewell Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ The Most Unforgettable Character I've Met Passage Ⅱ A Farewell Speech Section Ⅴ Appreciating Culture Tips Unit Eight Applying for a Job Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Trying Your Hand Section Ⅳ Maintaining a Sharp Eye Passage Ⅰ Applying for a New Boss Passage Ⅱ I Like to Work for ABC Insurance Company Section Ⅴ Appreciating Culture Tips New Words and Expressions Vocabulary