Module One Basic Knowledge of English Business Letters Section One Different Forms of Business Letters Section Two The Layout of Business Letters Section Three Envelope Addressing Section Four Writing Principles of Business Letters Section Five Projects Section Six Exercises Section Seven Professional Development Module Twe Establishing Business Relations Section One Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Three Enquiry Section One Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Four Offer Section One Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Five counter-offer Section One Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Six Conclusion of Business Section One Brief Introduction Section Two Writing Steps Section Tliree Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Seven contract Section One Brief Introduction Section Two Writing Steps Section Three Specimen Contracts Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Eight Payment Section One Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Nine Packing and Shipment Section One Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Ten Insurance Section 0ne Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development Module Eleven Complaint and Claim Section One Brief Introduction Section Two Writing Steps Section Three Specimen Letters Section Four Useful Expressions and Sentences Section Five Projects Section Six Exercises Section Seven Professional Development 附錄1外貿(mào)英語函電常用詞匯 附錄2外貿(mào)英語函電常用英文縮略詞 參考文獻(xiàn)