Unit 1 Introduction of Business Letters Learning Aims Background Knowledge Writing Tips Exercises Supplementary Reading Unit 2 Establishment of Business Relations Leaming Aims Background Knowledge Writing Tips Sentence Patterns & Examples Specimen Letters Notes Exercises Supplementary Reading After-Class Study Chinese Version of Specimen Letters Unit 3 Enquiries and Replies Learning Aims Background Knowledge Writing Tips Sentence Patterns & Examples Specimen Letters Notes Exercises Supplementary Reading After-Class Study Chinese Version of Specimen Letters Unit 4 Offers, Counter-offers and Acceptance Learning Aims Background Knowledge Writing Tips Sentence Patterns & Examples Specimen Letters Notes Exercises Supplementary Reading After-Class Study Chinese Version of Specimen Letters Unit 5 Sales Promotion Learning Aims Background Knowledge Writing Tips Sentence Patterns & Examples Specimen Letters Notes Exercises Supplementary Reading After-Class Study Chinese Version of Specimen Letters Unit 6 Orders and Acknowledgements Learning Aims Background Knowledge Writing Tips Sentence Patterns & Examples Specimen Letters Notes Exercises Supplementary Reading After-Class Study Chinese Version of Specimen Letters Unit 7 Terms of Payment Learning Aims Background Knowledge Writing Tips Sentence Patterns & Examples Specimen Letters Notes Exercises Supplementary Reading After-Class Study Chinese Version of Specimen Letters Unit 8 Packing Unit 9 Insurance Unit 10 Shipment Unit 11 Complaints and Claims Unit 12 Agency Key to Exercises Bibliography（參考文獻(xiàn)）
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