Unit 1 Business Letter Writing General introduction to trade procedures The formal letter format and layout The envelope format Basic writing skills Unit 2 Establishing Business Relations General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 3 Enquiries General introduction Specimen letters Notes Useful Words and Expressions Useful sentences Exercises Unit 4 Offers and Counter-offers General introduction Specimen tetters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 5 Orders General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 6 Business Contracts General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 7 Payments General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 8 Arranging Manufacturing General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Unit 9 Packing General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 10 Commodity Inspection General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 11 Insurance General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 12 Shipment General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 13 Complaints or Claims General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 14 Agency General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 15 International Crediting General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises Sample documents Unit 16 Post-business Correspondences General introduction Specimen letters Notes Useful words and expressions Useful sentences Exercises 附錄 信函譯文
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