Unit 1 How Does One Become a Secretary? Section 1 Two Advertisements for Secretaries Section 2 A Letter of Application Section 3 Preparing the Resume Section 4 Dealing with an Interview Section 5 Behaving as a Successful Interviewee Section 6 Participating in the Interview Section 7 Going through the Interview Section 8 Essential Qualities for a Secretary Section 9 Interviewing with a Successful Secretary in Hong Kong Section 10 Bill Clinton's Salutation to the Secretaries and Administrative ProfessionalsUnit 2 How Does a Secretary Work in the Office? Section 1 Etiquette in Business Section 2 Global Dress Codes . Section 3 Everyday Office Etiquette Section 4 Fitting in Your Next Few Weeks, Months Section 5 Getting along with the Boss Section 6 Getting along with Your Co-worke Section 7 Telephone Etiquette Section 8 Being Well-prepared for a Call Section 9 The Importance of Listening Section 10 Ending a Phone ConveationUnit 3 How Does a Secretary Write Business Lette? Section 1 Business Letter Etiquette Section 2 Planning Your Letter Fit before Writing It Section 3 Putting Your Reader Fit Section 4 Writing a Strong Opening to Your Business Letter Section 5 A Letter of Introduction Section 6 A Letter of Invitation Section 7 A Letter of Condolence Section 8 A Letter of Congratulation Section 9 A Letter of Thanks Section 10 Writing MemosUnit 4 How Does a Secretary Manage His/Her Office? Section 1 Office Efficiency Tips Section 2 Keeping an Organized Office Space Section 3 Organizing Paper Clutter in Your Office Section 4 Keeping a Clutter Free Desk Section 5 Filing Section 6 Managing Paper (1) Section 7 Managing Paper (2) Section 8 Managing Paper (3) Section 9 Managing Records (1) Section 10 Managing Records (2)Unit 5 How Does a Secretary Make Arrangements for Business? Section 1 The Importance of Planning Section 2 Planning Section 3 Arranging Appointments Section 4 Learning How an Agenda Works Section 5 Creating an Effective Agenda Section 6 Planning an Itinerary Section 7 Declining Invitatio Effectively Section 8 Booking Airline Tickets Section 9 Booking Hotels Section 10 Dealing with a Travel AgentUnit 6 How Does a Secretary Interpret in Foreign Affai? Section 1 Basic Qualities Required of Interprete Section 2 Basic Skills Used in Oral Interpretation Section 3 Short-term Pre-interpreting Preparation Section 4 Acting as an Interpreter in Negotiatio (1) Section 5 Acting as an Interpreter in Negotiatio (2) Section 6 Interpreting for Premier Wen Jiabao at HarvardUniveity Section 7 Interpreting for Premier Wen Jiabao at HarvardUniveity Section 8 Interpreting for Premier Wen Jiabao at HarvardUniveity Section 9 Interpreting for Premier Wen Jiabao at HarvardUniveity Section 10 Interpreting for Premier Wen Jiabao at HarvardUniveityUnit 7 How Does a Secretary Deal with Visito? Section 1 Etiquette in Foreign Affai Section 2 Some Techniques for Receiving Visito Section 3 Business Card Etiquette Section 4 Dealing with Visito (1) Section 5 Dealing with Visito (2) Section 6 Behaving as a Proper Host or Hostess Section 7 Learning to Negotiate Diplomatically Section 8 Dealing with Germa and Swiss Section 9 Seeing the Guests Off at the Airport Section 10 Saying Goodbye ImpressivelyUnit 8 How Does a Secretary Deal with Business Writing? Section 1 Hu Jintao's New Year Message 2004 Section 2 Bill Clinton's Farewell Speech (1) Section 3 Bill Clinton's Farewell Speech (2) Section 4 Using English Punctuation Correctly Section 5 Preparing a Successful Speech Section 6 Meeting Tips Section 7 Taking the Minutes Section 8 Using Written Contracts Section 9 Contract Writing Skills Section 10 Writing Business ContractsUnit 9 How Does a Secretary Deal with International Business? Section 1 International Business Etiquette Section 2 Invisible Trade Section 3 Counter Trade Section 4 Tariff Barrie and Quotas in International Trade Section 5 Indirect Trade Section 6 Remittance and Collection in International Trade Section 7 Payment by L/C in International Trade Section 8 International Cargo Traportation Iurance Section 9 Agencies Section 10 ContractsUnit 10 How Does a Secretary Become a Knowledgeble One? Section 1 The Status of Religion in China Section 2 The Four Kinds of Buddhism Section 3 Taoism Section 4 Confucius and Confucianism Section 5 The Art of War (1) Section 6 The Art of War (2) Section 7 An Introduction to the Bible Section 8 An Introduction to the Quran Section 9 Pronunciation: Changing Meaning through Word Stress Section 10 Intonation and Stress: Key to Undetanding and Being UndetoodUnit 11 How Does a Secretary Guide Visito to Appreciate China? Section 1 Behaving as a Good Guide Section 2 Peking Opera Section 3 Chinese Food Section 4 Chinese Tea Section 5 Chinese Fan Art & Culture Section 6 Chinese Crafts (1) Section 7 Chinese Crafts (2) Section 8 Chinese Painting and Calligraphy Section 9 Chinese Zodiac Section 10 ShoppingAppendix 1 世界各主要國家、首都和各國人Appendix 2 世界主要江、河、湖、海、山、沙漠名稱主要參考文獻(xiàn)
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