Part One Basic Knowledge of Business Lette Chapter 1 The Structure and Layout of Business Lette Chapter 2 Essential Qualities in Business LetterWriting Part Two Business Lette in International Trade Chapter 3 Establishing Business Relatio Chapter 4 Inquiry and Reply Chapter 5 Offe and Counter-offe Chapter 6 Acceptance and Confirmation Part Three Application of International Trade Terms Chapter 7 Quality and Quantity Chapter 8 Packing and Packing Marks Chapter 9 Terms of Price Chapter 10 Shipping and Iurance Chapter 11 Settlement of Payment Chapter 12 Ipection, Claims and Arbitration Appendix A Useful Terms in International Trade Appendix B About Telexes Appendix C General Abbreviatio in E-mail References