工作文件寫作

Chapter 1  Introduction
　Unit 1  Workplace Documents: Why Are They Important?
　Unit 2  Types and Purposes of Workplace Documents
　Unit 3  Planning Workplace Documents
　Unit 4  Principles of Business Writing: The 7 C'sPrinciples
Chapter 2  Writing Memos
　Unit 1  Introduction
　Unit 2  Itruction Memo
　Unit 3  Request Memo
　Unit 4  Announcement Memo
　Unit 5  Tramittal Memo
　Unit 6  Authorization Memo
Chapter 3  Writing Business Lette
　Unit 1  Introduction
　Unit 2  Parts of a Business Letter
　Unit 3  Beginning and Ending
　Unit 4  Writing Simple Lette for Fulfilling a SingleFunction
　Unit 5  Good News Lette
　Unit 6  Bad News Lette
　Unit 7  Lette of Complaint
　Unit 8  Sales Lette
Chapter 4  Writing Short Reports
　Unit 1  Introduction
　Unit 2  Information Reports
　Unit 3  Incident Reports
　Unit 4  Progress Reports
　Unit 5  Analytical Reports