Unit 0ne Business Promotion 實訓模塊一公司業(yè)務推廣Practice 1 Introducing the Logistics Company 實訓項目1介紹物流公司Practice 2 Visiting the Logistics Company 實訓項目2參觀物流公司Practice 3 Introducing the Main Business of the Logistics Company 實訓項目3介紹物流公司的主要業(yè)務Practice 4 Writing E—mail on Company’S Business Promotion 實訓項目4撰寫與公司業(yè)務推廣相關的電子郵件Logistics Knowledge 物流小知識Unit Two Customer Service and Day-to-day Communication 實訓模塊二 客戶服務及日常溝通Practice 1 Receiving Client Coultation 實訓項目1接受客戶咨詢Practice 2 Solving the Specific Problems 實訓項目2解決具體問題Practice 3 Receiving Custome’Complaints 實訓項目3接受客戶投訴Practice 4 Dealing with Problems for Custome I 實訓項目4為客戶處理問題IPractice 5 Dealing with Problems for Custome II 實訓項目5為客戶處理問題ⅡLogistics Knowledge 物流小知識Case and Improvement 案例與提高Unit Three Packaging Design 實訓模塊三包裝設計Practice 1 Packaging Design of Common Merchandise 實訓項目1普通商品的包裝設計Practice 2 Packaging Design of Fragile Merchandise 實訓項目2易碎商品的包裝設計Practice 3 Complaining about the Unreasonable Packaging Design 實訓項目3不合理包裝設計投訴Practice 4 Complaining about the Improper Packaging Design 實訓項目4不恰當包裝設計投訴Logistics Knowledge 物流小知識Case and Improvement 案例與提高Unit Four TraportatiOn 實訓模塊四運輸Practice 1 Deciding the Traport Mode 實訓項目1決定運輸方式Practice 2 Deciding the Traport Route 實訓項目2決定運輸路線Practice 3 Optimizing the Traport Program 實訓項目3優(yōu)化運輸方案Practice 4 Writing E—mail Related to Traportation 實訓項目4撰寫與物流運輸相關的電子郵件Logistics Knowledge 物流小知識Case and Improvement 案例與提高Unit Five Storage 實訓模塊五倉儲Practice 1 Introducing Warehouse and Its Design 實訓項目1介紹倉庫及其設計Practice 2 Communication on the Storage of Goods 實訓項目2儲存貨物溝通Practice 3 Inventory Management 實訓項目3庫存管理Practice 4 Communication on Stock Issues 實訓項目4庫存問題溝通Logistics Knowledge 物流小知識Unit Six Commissioned Carrier 實訓模塊六委托承運Practice 1 Finding the Carrier 實訓項目1尋找承運人Practice 2 Negotiating with the Carrier 實訓項目2與承運人談判Practice 3 Dealing with Related Issues with the Carrier 實訓項目3與承運人處理相關事宜Practice 4 Writing E—mail on Carriage of Coignment 實訓項目4撰寫與貨物委托承運相關的電子郵件Logistics Knowledge 物流小知識Case and Improvement 案例與提高Unit Seven Freight Quotatio 實訓模塊七貨運報價Practice 1 Sea Container Rate Quotation 實訓項目1海運集裝箱報價Practice 2 Air Freight Quotatio 實訓項目2航空運費報價Practice 3 Sea-Rail LCL Quotatio 實訓項目3海鐵聯(lián)運拼箱報價Practice 4 Writing E—mail Related to Freight Quotatio 實訓項目4撰寫與貨運報價相關的電子郵件Logistics Knowledge 物流小知識Unit Eight Customs Declaration Ipection and Quarantine Report 實訓模塊八報關及報檢Practice 1 Communicatio on the Cargo Declaration 實訓項目1貨物報關溝通Practice 2 Introducing the Services Provided by the Ipection andQuarantine Report Agency 實訓項目2介紹代理報檢的服務項目Logistics Knowledge 物流小知識Case and Improvement 案例與提高 Main Documents主要單證參考文獻
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