Introduction Notes on units Unit 1 Introductions At a glance Business brief Lesson notes Unit 2 Work and leisure At a glance Business brief Lesson notes Unit 3 Problems At a glance Business brief Lesson notes Revision Unit A Unit 4 Travel At a glance Business brief Lesson notes Unit 5 Food and entertaining At a glance Business brief Lesson notes Unit 6 Sales At a glance Business brief Lesson notes Revision Unit B Unit 7 People At a glance Business brief Lesson notes Unit 8 Markets At a glance Business brief Lesson notes Unit 9 Companies At a glance Business brief Lesson notes Revision Unit C Unit 10 The Web At a glance Business brief Lesson notes Unit 11 Cultures At a glance Business brief Lesson notes Unit 12 Jobs At a glance Business brief Lesson notes Revision Unit D Text bank Teacher's notes Unit 1 Introductions An interesting man A famous department store Unit 2 Work and leisure A daily routine Ways of getting to work Unit 3 Problems How old is too old? How to sack a friend Unit 4 Travel Budget hotels Travel dubs Unit 5 Food and entertaining Free business lunches Meet while you eat Unit 6 Sales Recommending products An unusual selling method Unit 7 People Journey to the top A successful woman Unit 8 Markets Travel markets Expanding drinks markets Unit 9 Companies A happy company! The road to success Unit lo The Web Shopping online Online advertising Unit 11 Cultures What's in a name? Cultural problems for managers Unit 12 Jobs Online job applications Skills shortage in Germany Text bank answer key Resource bank Teacher's notes Unit 1 Introductions Introducing yourself and others Unit 2 Work and leisure Talking about work and leisure Unit 3 Problems Telephoning: solving problems Unit 4 Travel Making bookings and checking arrangements Unit 5 Food and entertaining Entertaining Unit 6 Sales Presenting a product Unit 7 People Negotiating: dealing with problems Unit 8 Markets Participating in discussions Unit 9 Companies Starting a presentation Unit 10 The Web Making arrangements Unit 11 Cultures Identifying problems and agreeing action Unit 12 Jobs Interview skills Appendix Translation reference Business brief Reading Audio scripts