前言 Chapter 1 商務(wù)交際Business Communication Unit 1 問候Greetings Unit 2 介紹Introdudio Unit 3 接待來客Receiving Visito Unit 4 拜訪客戶Visiting Custome Unit 5 宴請Banquets Unit 6 參觀公司Company Visils Unit 7 離開Leaving Chapter 2 日常商務(wù)Daily Business Unit 1 打電話Calling Unit 2 商務(wù)會(huì)議Business Meetings Unit 3 安排約會(huì)Managing Appointments Unit 4 收發(fā)傳真Faxing Unit 5 處理信函Handling Correspondence Unit 6 文件管理Document Management Chapter 3 商貿(mào)業(yè)務(wù)Business Services Unit 1 談判Negotiatio Unit 2 詢盤Inqures Unit 3 發(fā)盤Offe Unit 4 還盤Counter offe Unit 5 下訂單Orde Unit 6 付款方式Payments Unit 7 合同Contrads Chapter 4 對外貿(mào)易Foreign Trade Unit 1 代理Agents Unit 2 合資企業(yè)JointVentures Unit 3 補(bǔ)償貿(mào)易CompeationTrade Unit 4 加工與裝配貿(mào)易Processing and Assembling Trade Unit 5 招投標(biāo)Bids Unit 6 技術(shù)轉(zhuǎn)讓Technology Trafer Chapter 5 營銷銷售Marketinq Sales Unit 1 產(chǎn)品推薦Product Recommendation Unit 2 市場調(diào)研Market Research Unit 3 產(chǎn)品營銷Product Marketing Unit 4 產(chǎn)品銷售ProductSales Unit 5 客戶服務(wù)Customer Service Unit 6 在展會(huì)上At the Exhibition Chapter 6 商務(wù)管理Business Management Unit 1 生產(chǎn)Production Unit 2 財(cái)務(wù)會(huì)計(jì)Financial Accounting Unit 3 人力資源Human Resources Unit 4 專案管理Projed Management Unit 5 策略管理Strategy Management