Chapter 1 Typing Elements(打字基礎) 1.1 The Main Points and Fingering(打字的基本要領及指法) Part One Warming-up Part Two English Touch System(英文打字指法) Part Three Correct Typing Posture(正確的打字坐姿) Part Four Basic Fingering Practice(基本指法練習) 1.2 Basic Terms and Letter Format(基本術語及信函格式) Part One Warming-up Part Two Sample Letters(信函格式樣本) Chapter 2 Memos,Telephone Messages,Minutes and Reports(便函、電話留言、會議紀要和報告) 2.1 Memos(便函) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 2.2 Telephone Messages(電話留言) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 2.3 Minutesc會議紀要) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 2.4 Reports(報告) Part One Warming-up Part Two Audio typing Part Three Relevant Knowledge Chapter 3 Business Negotiation(商務談判) 3.1 Invitation and Establishment of Business Relationships(邀請和業(yè)務關系的建立) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 3.2 Inquires and Replies(詢價與回復) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 3.3 0ffer and Counter-offer(報盤與還盤) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 3.4 0rders(訂單) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge Chapter 4 Business Credit(商業(yè)信貸) 4.1 Payment(支付) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 4.2 Delivery(發(fā)貨) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 4.3 After-sale Service(售后服務) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 4.4 Contracts and Agreements(合同與協(xié)議) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge Chapter 5 Secretary.Tourism and Journalism(文秘、旅游和新聞) 5.1 Secretary(文秘) Part One Warming-up Part Two Audio-typing Part Three Relevant Knowledge 5.2 Tourism(旅游) Part One Warming-up …… Chapter 6 Conference,Interview,Speech(會議、訪談和演講) References