前言 Caapter 1 Interview Job-hunting on the Intemet Work Experience Personality and Interests Reasons for Applying Education Career Objective Expected Salary Applying for a Sales Position Signing an Agreement Chapter 2 Office Affairs Inviting Clients Receiving Visitors Arranging a Schedule Arranging a Meeting Discussing Work Training a Newcomer Faxing Mails and Emails File-keeping Chapter 3 Etiquette for White Collars Meeting at the Airport Introducing and Greeting Paying a Visit Invitation to Banquet Accompanying Guests to Factory Accompanying Customers for Sightseeing Accompanying Customers for Shopping Giving Presents See-off and Leave-taking Chapter 4 Co-workers Getting to Know New Colleagues Talking about People Entertaining Mutual Encouragement Giving a Hand Working Overtime and Covering for Someone Arriving Late Chapter 5 Boss and Employee Endless Overwork Asking for Leave Holiday Rotation Asking for a Pay Raise Requesting Promotion Resigning Urging Employees to Stay Getting a Sack Chapter 6 Overseas Business Trips Applying for a Visa At the Customs At the Hotel Booking a Table At the Restaurant By Plane By Train By Bus By Taxi Chapter 7 After Hours Going on Vacation Going on a Journey Picnic Dance Party Photography Physical Exercise Golf Keeping Fit Chill out at cafe Frequenting a Bar Shopping on the Intemet White Collar Garment Telecine Reading Books and Newspapers