Unit One Business Receptions商務(wù)接待 Lesson One Making an Appointment安排約會(huì) Lesson Two Changing an Appointment變更約會(huì) Lesson Three Meeting at the Airport機(jī)場迎接 Lesson Four Dinner Table Conversation餐桌交談 Lesson Five Company Profile公司介紹 Lesson Six Visiting a Factory參觀工廠 Lesson Seven Product Introduction介紹產(chǎn)品Unit Two Office Work商務(wù)辦公 Lesson One Taking Memos收發(fā)查找備忘錄 Lesson Two Dealing with E-mails處理電子郵件 Lesson Three Recruiting招聘 Lesson Four Filing檔案管理 Lesson Five Arranging Travels安排差旅Unit Three Business Calls商務(wù)電話 Lesson One Putting through a Call接通電話 Lesson Two Calling a Wrong Number打錯(cuò)電話 Lesson Three Leaving a Message留口信 Lesson Four Proposing an Appointment over Phone電話要求約見 Lesson Five Telephone Interview電話面試Unit Four Business Meetings商務(wù)會(huì)議 Lesson One Preparing for a Meeting會(huì)議籌備 Lesson Two Beginning the Meeting會(huì)議開始 Lesson Three Discussing at Meetings會(huì)上討論 Lesson Four Finishing the Meeting結(jié)束會(huì)議Unit Five Business Practice商務(wù)實(shí)務(wù) Lesson One Inquiry詢盤 Lesson Two Offer報(bào)盤 Lesson Three Price Negotiations磋商價(jià)格 Lesson Four Order訂購 Lesson Five Contracts合同 Lesson Six Shipment裝運(yùn) Lesson Seven Claims索賠Unit Six Business Interaction商務(wù)交往 Lesson One Visiting Colleagues拜訪同事 Lesson Two Introducing Newcomers介紹新人 Lesson Three Helping Each Other同事互助 Lesson Four Klatch商務(wù)聚會(huì) Lesson Five Sightseeing觀光 Lesson Six Shopping購物Unit Seven Business Travel商務(wù)旅行 Lesson One.Reserving a Room預(yù)訂房間 Lesson Two Check In登記人住 Lesson Three Room Service客房服務(wù) Lesson Four Complaints投訴 Lesson Five Checking Out結(jié)賬離店 Lesson Six Booking a Ticket預(yù)訂機(jī)票 Lesson Seven Checking In辦理登機(jī)手續(xù) Lesson Eight Immigration入境 Lesson Nine At the Customs通關(guān)Unit Eight Marketing市場營銷 Lesson One Market Surveys市場調(diào)研 Lesson Two Market Development and Promotion市場開發(fā)與促銷 Lesson Three New Product Introduction介紹新產(chǎn)品 Lesson Four Quality and Quantity質(zhì)量與數(shù)量 Lesson Five After-Sale Services售后服務(wù) Lesson Six Sales Agents銷售代理商Unit Nine Business Communications商務(wù)溝通 Lesson One Advertising廣告 Lesson Two Exhibitions展銷會(huì) Lesson Three Trade Fair商品交易會(huì) Lesson Four Press Release新聞發(fā)布會(huì) Lesson Five Business Media商業(yè)媒體Unit Ten E-business電子商務(wù) Lesson One Shopping Online網(wǎng)上購物 Lesson Two E-marketing網(wǎng)上營銷 Lesson Three Technology技術(shù) Lesson Four Working at Home在家辦公 Lesson Five Appeal of E-Commerce電子商務(wù)的魅力