前言 Unit 1 Applying for A Trading Clerk Job 1.1 Getting ready for the job 1.2 Applying 1.3 Interviews Unit 2 Meeting Foreign Businessmen 2.1 First contact 2.2 Receiving visitors 2.3 Welcoming dinner 2.4 Introducing your company 2.5 Entertaining 2.6 Bidding farewell Unit 3 Establishing Business Relations 3.1 Channels for seeking new customers 3.2 The Guangzhou Fair 3.3 The structure of a letter for establishing businessrelations Unit 4 Enquiry and Offer 4.1 Exchanging information 4.2 Making enquiry and offer 4.3 Counteroffer and acceptance 4.4 The writings for making inquiry and offer Unit 5 Quality and quantity 5.1 Quality of commodities 5.2 Quality conflicts 5.3 Quantity of commodities Unit 6 Price 6.1 Basic price components 6.2 Discount and commission 6.3 Bargaining Unit 7 Payment 7.1 Instruments of payment 7.2 Letter of credit 7.3 Collection and remittance Unit 8 Packing and Delivery 8.1 Packing of commodities and it's function 8.2 Packing types from the view of function 8.3 Marking of packing and delivery 8.4 Delivery ways of commodities Unit 9 Contract 9.1 Business Contract 9.2 The Format of Typical Contract 9.3 Sales Contract 9.4 How to draft contracts Unit 10 Insurance 10.1 Insurance and Its Types 10.2 Marine Insurance 10.3 History of insurance 10.4 Complexity of insurance policy Unit 11 Commodity Inspection 11.1 Inspection of the quality, quantity and packing ofcommodities 11.2 Time and place of inspection 11.3 Inspection Institutions 11.4 Inspection Certificate Unit 12 Dispute,Claims and Arbitration 12.1 Disputes, Claims and arbitration 12.2 Disputes 12.3 Lodging and settling a claim 12.4 Arbitration place, arbitration body and arbitrationrules Unit 13 A Special Project Appendix A Appendix B 參考文獻(xiàn)