Part I Culture and Communication Chapter 1 What is culture? Chapter 2 What is communication? Chapter 3 Culture and communication Part II Culture Conflicts and Case Study Introduction Chapter 1 Culture conflicts Chapter 2 Case study introduction Part III Case Analyses of Pragmatic Failures in InterculturalVerbal Communication Chapter 1 Pragmalinguistic failures Chapter 2 Sociopragmatic failures Part IV Case Analyses in Intercultural Nonverbal Communication Chapter 1 Kinesics(body language) Chapter 2 Haptics (touch) Chapter 3 Appearance and dress Chapter 4 Olfactics ( smell and taste) Chapter 5 Proxemics (body space) Chapter 6 Chronemics (time) Chapter 7 Paralanguage Part V Typical Cases in Intercultural Business Communication Chapter 1 Value perception conflict Chapter 2 Corporate culture matters Chapter 3 Corporation system and management Chapter 4 Cross-cultural negotiating style Part VI Tips for Successful Intercultural Communication Chapter 1 Tips for ordinary intercultural communication Chapter 2 Recommendations for effective interculturalbusiness negotiations References