實(shí)用英語(yǔ)口語(yǔ)高頻話(huà)題：酒店職員英語(yǔ)口語(yǔ)

Part 1 Reception 前臺(tái)接待
Unit 1 Tour Services 旅游服務(wù)
Unit 2 Mail Services 信件接收
Unit 3 Airline Ticket Agent 機(jī)票代理
Unit 4 Room Reservations 客房預(yù)訂
Unit 5 Welcoming Guests 接待顧客
Unit 6 Depositing Luggage 存放行李
Unit 7 Hotel Check-in 入住賓館
Unit 8 Currency Exchange 兌換貨幣
Unit 9 Customer Complaints 顧客投訴
Unit 10 Hotel Checkout 結(jié)賬離開(kāi)
Part 2 Room Services 客房話(huà)題
Unit 1 Entering the Gusesroom 進(jìn)入客房
Unit 2 Laundry Services 洗衣服務(wù)
Unit 3 Room Services 客房送餐
Unit 4 Wake-up Call Services 喚醒服務(wù)
Unit 5 Telephone Services 接打電話(huà)
Unit 6 Housekeeping 房間清理
Unit 7 Medical Services 醫(yī)療服務(wù)
Unit 8 Repair Services 客戶(hù)維修
Unit 9 Newpaper Subscription 訂閱報(bào)紙
Unit 10 Other Services 其他服務(wù)
Part 3 Dining Etiquette 用餐禮節(jié)
Unit 1 Booking a Table 餐廳預(yù)訂
Unit 2 Seating Guests 安排就座
Unit 3 Banquet and Confernce Services 宴會(huì)和會(huì)議服務(wù)
Unit 4 Dish Recommendation 菜肴推薦
Unit 5 Having Chinese Food 吃中餐
Unit 6 Having Western Food 吃西餐
Unit 7 Dessert 飯后甜點(diǎn)
Unit 8 At the Bar 酒吧服務(wù)
Unit 9 Guests' Complanints 顧客投訴
Unit 10 Paying the Bill 付賬
Part 4 Entertainment 娛樂(lè)在線(xiàn)
Unit 1 Enjoying the Music 欣賞音樂(lè)
Unit 2 Salon Hairdressers 美發(fā)沙龍
Unit 3 In the Gym 在健身房
Unit 4 At the Dancing Hall 在舞廳
Unit 5 Watching the Match 看比賽
Unit 6 Watching TV 看電視
Unit 7 Playing Chess 下棋
Unit 8 At KTV 在KTV
Unit 9 A Birthday Party 生日聚會(huì)
Unit 10 Chatting 閑聊
Part 5 Shopping 酒店購(gòu)物
Unit 1 Buying Jewelry 買(mǎi)珠寶
Unit 2 Buying Clothing 買(mǎi)服裝
Unit 3 Buying Shoes and Hats 買(mǎi)鞋帽
Unit 4 Buying Watches and Clocks 買(mǎi)鐘表
Unit 5 Buying Stationery 買(mǎi)文具用品
Unit 6 Buying Sporting Goods 買(mǎi)體育用品
Unit 7 Buying Home Appliances 買(mǎi)家電
Unit 8 Buying Drugs 買(mǎi)藥品
Unit 9 Buying Cosmetics 買(mǎi)化妝品
Unit 10 Buying Food 買(mǎi)食品