Unit 1 Office Work Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 2 Business Travel Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 3 Client Reception Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 4 Companies and Products Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 5 Marketing Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 6 Meetings Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 7 Recruitment Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 8 Trade Fairs Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 9 Enquiries and Offers Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 10 Counter Offers and Orders Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 11 Packing and Shipment Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 12 Payment Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 13 Insurance Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 14 Conclusion of Business Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 15 Trademark, Patent, and Intellectual Property Rights Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections Unit 16 Complaints, Claims and Settlement Background Information Learning Objectives Oral Workshop Language Focus Extended Activities Related Information Supplements for Reflections 參考文獻(xiàn)