建立業(yè)務(wù)關(guān)系 Establishing Business Relationship Relationship 1.建立業(yè)務(wù)關(guān)系 Establishing Business Relationship 2.實(shí)地拜訪參觀 Visiting the Company in Person Saying Sorry and the Appropriate 3.觀看貨樣展品 Viewing Samples and Exhibited Products 價(jià)格與付款 Price and Payment 1.詢價(jià) Making an Inquiry 2.報(bào)價(jià) Making an Offer 3.商議價(jià)格 Bargaining 4.折扣 Discount 5.傭金 Commission 6.下定單 Placing an Order 7.付款方式 Terms of Payment 包裝與運(yùn)輸 Packing and Shipping 1. 包裝 Packing 2.運(yùn)輸 Shipping 第四節(jié) 保險(xiǎn)、索賠與糾紛 Insurance, Compensation and Dispute and Dispute 1.保險(xiǎn) Insurance 2.投訴與索賠 Making a Complaint and Claiming a Loss 3.拒絕賠償 Refusing to Accept the Claim 4.同意賠償 Accepting the Claim