職場會話，懂這些就夠了

Users Guide使用說明
Preface 前言
Chapter 1 Job Interview求職面試
Unit 1 First Meeting初次會面
Unit 2 Personal Experience個人經歷
Unit 3 Career Planning and Goals職業(yè)規(guī)劃與目標
Unit 4 Character and Hobby性格愛好
Unit 5 Job Skills工作技能
Unit 6 Teamwork團隊合作
Unit 7 Personal Salary個人薪資
Chapter 2 Career Life踏入職場
Unit 1 Checking In and Beginning to Work報到上班
Unit 2 Being Familiar with Regulations of Personnel Department熟悉人事規(guī)定
Unit 3 Receiving Office Supplies領取辦公用品
Unit 4 Acquainting Yourself with the Work了解部門工作
Unit 5 Job Description工作內容說明
Unit 6 Exposure to Practical Work接觸實際工作內容
Unit 7 Allotting the Task分配工作任務
Chapter 3 Getting Along with Colleagues與同事相處
Unit 1 Introducing Colleagues介紹同事認識
Unit 2 Greetings among Colleagues與同事寒暄
Unit 3 Work Exchange工作交流
Unit 4 Chatting閑聊
Unit 5 Dinner進餐
Unit 6 Entertainment游玩
Chapter 4 Getting Along with Superior與上司相處
Unit 1 Reporting Your Work匯報工作情況
Unit 2 Understanding Your Job Duties了解工作職責
Unit 3 Criticism from Boss上司批評
Unit 4 Praise from Boss上司褒獎
Unit 5 Demanding for Pay Increase要求加薪
Unit 6 Late and Leave遲到與請假
Unit 7 Basic Terminology基本用語
Chapter 5 Basic Response基本應對
Unit 1 Answering the Call接聽電話
Unit 2 Call Transfer轉接電話
Unit 3 Calling撥打電話
Unit 4 Sending and Receiving Fax收發(fā)傳真
Unit 5 Sending and Receiving E-mail收發(fā)郵件
Chapter 6 Corporation Meeting公司會議
Unit 1 Arranging a Meeting安排會議
Unit 2 Presiding over a Conference會議主持
Unit 3 Work Report工作匯報
Unit 4 Meeting Discussion會議討論
Unit 5 Meeting Rest會議休息
Unit 6 Summarizing a Meeting會議總結
Chapter 7 Customer Relationship客戶關系
Unit 1 Visit and Tour拜訪客戶與參觀
Unit 2 Customer Reception接待來訪客戶
Unit 3 Introducing Products and Prices介紹公司產品與報價
Unit 4 Asking Suggestions and After-sale Service詢問客戶意見與售后服務
Unit 5 Dealing with Complaints處理抱怨和不滿
Chapter 8 Workplace Communication職場交際
Unit 1 Decline推辭
Unit 2 Acceptance接受
Unit 3 Apology道歉
Unit 4 Thanks致謝
Unit 5 Anger & Rage生氣和憤怒
Unit 6 Complaints抱怨
Chapter 9 Business業(yè)務往來
Unit 1 Product Packaging產品包裝{
Unit 2 Product Shipment產品裝運
Unit 3 Product Insurance產品保險
Unit 4 Delivery交貨
Unit 5 Test檢驗
Unit 6 Claims索賠
Chapter 10 Business Trip出差旅行
Unit 1 Booking Tickets訂票
Unit 2 Room Reservation預訂房間
Unit 3 In the Plane在飛機上
Unit 4 At the Customs在海關
Unit 5 Checking In登記入住
Unit 6 In the Hotel在酒店