Unit 1 A visit to Airbus Unit 2 Roles and responsibilities at Medset Unit 3 A telephone call to Holzland Wulf Unit 4 Travel arrangements at BP Unit 5 A meeting at Kubald GmbH Unit 6 A presentation at ChevronTexaco Carp Unit 7 A marketing campaign at Beiersdorf Unit 8 Production at Balda AG Unit 9 Contracts and payment at Habermann & Falke Unit 10 ETH Umwelttechnik: dealing with problems PHOTOCOPlABLES KEY TO PHOTOCOPlABLES