Unit One Giving Travel Information旅游咨詢 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Two Hotel Reservation預(yù)訂客房 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Three Housekeeping Service客房服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Four Food&Beverage Service餐飲服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Five Communication Service通信服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Six Meeting Sent.ice會議服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Seven Banquet Service宴會服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Eight Recreation and Entertainment消遣服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Nine Local Tour Guide Service地陪服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Ten Visiting Places of Interest參觀游覽 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Eleven Scenic Spots Introduction景點(diǎn)介紹 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Twelve Shopping旅游購物 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Thirteen Settling Complaints解決投訴 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Fourteen Dealing with Special Problems應(yīng)對難題 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Fifteen Checkout Service退房服務(wù) Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 導(dǎo)游須知 Unit Sixteen Traditional Chinese Festivals傳統(tǒng)節(jié)日 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Unit Seventeen Travelling Advertisement旅游廣告 Unit Objectives單元目標(biāo) Background Knowledge背景知識 Practice Materials實(shí)訓(xùn)材料 Vocabulary Development詞匯擴(kuò)展 導(dǎo)游須知 Vocabulary Phrases List 參考文獻(xiàn)