PART ONE Chapter One Introduction （導(dǎo)論） Chapter Two The Layout of Business Letters（商務(wù)信函的格式） Section 1 Introduction Section 2 Language Style Section 3 Format of Business Letters Section 4 Layout of the Common Blocked Lines for Business Letters Section 5 Addressing Envelopes Chapter Three Establishment of Business Relations and Credit Status Enquiries （建立業(yè)務(wù)關(guān)系和資信調(diào)查） Section 1 Establishment of Business Relations Section 2 Credit Status Enquiries Section 3 Useful Expressions Chapter Four Enquiry and Offer （詢家和報盤） Section 1 Enquiry Section 2 Guidelines for Writing Enquiries Section 3 Reply to Enquiries: Offer Section 4 Important Notes on an Offer Section 5 Guidelines for Replying to Enquiries Section 6 Specimen Letters Section 7 Useful Expressions Chapter Five Response to Offers （回應(yīng)報價） Section 1 Declining an Offer Section 2 Guidelines for Declining an Offer Section 3 Conditional Acceptance. Counter-offer Section 4 Guidelines for Writing Counter-offer Letters Section 5 Entire Acceptance Section 6 Guidelines for Writing Acceptance Letters Section 7 Specimen Letters Section 8 Useful Expressions Chapter Six Order Placing & Replies to Orders（下單及對單的回應(yīng)） Section 1 Introduction Section 2 How to Place an Order Section 3 Confirmation of an Order Section 4 Useful Expressions Chapter Seven International Business Contract （國際商務(wù)合同） Section 1 A Brief Introduction to International Business Contract Section 2 The Contract Heading Section 3 The Recitals Section 4 The Main Body of a Contract Section 5 The Validation of a Contract Section 6 Specimens of Contract Section 7 Useful Expressions Chapter Eight Terms of Payment （支付條款） Section 1 Payment Instruments Section 2 Method of Payment Section 3 Specimen Letters Section 4 Useful Expressions Chapter Nine Letter of Credit （信用證） Section 1 Introduction Section 2 Parties in a Letter of Credit Section 3 Contents of a Letter of Credit Section 4 Categories of Letters of Credit Section 5 Basic Documentary Procedure of L/C Section 6 Characteristics of Settlement by L/C Section 7 Payment Terms in the Contract Section 8 Specimens of L/C Section 9 Specimen Letters Concerning L/C Section 10 Useful Expressions Chapter Ten Shipment and Ocean Bill of Lading （B/L）（裝運(yùn)及海運(yùn)提單） Section 1 Ocean Transport Section 2 Terms of Shipment in the Contract and the Covering L/C Section 3 Types of Ocean Bill of Lading Section 4 Contents of Ocean B/L and Its Making Section 5 Specimen Letters Section 6 Useful Expressions Chapter Eleven Packing （包裝） Section 1 The Importance of Packing in Foreign Trade Section 2 Packing Terms in Foreign Trade Section 3 Different Kinds of Transportation Packing and Their Packaging Containers Section 4 Packing Marks Section 5 Packing List ＆ Weight List Section 6 Specimen Letters Section 7 Useful Expressions Chapter Twelve Insurance （保險） Section 1 Insurance in Foreign Trade Section 2 Marine Insurance Section 3 Types of Coverage Section 4 Effecting Insurance Section 5 Specimen Letters Section 6 Useful Expressions Chapter Thirteen Complaints, Disputes and Claims（投訴、爭議與索賠） Section 1 Definition of Complaints, Disputes and Claims Section 2 Different Types of Complaints, Disputes and Claims Section 3 Specimen Letters Section 4 Useful Expressions Chapter Fourteen Agency （代理） Section 1 Introduction Section 2 Relations between Principal and Agent Section 3 What to Be Covered in Agency Agreement Section 4 Specimen Letters Section 5 Useful Expressions Chapter Fifteen Quality Terms （質(zhì)量條款） Section 1 Introduction Section 2 Means to Express Quality Section 3 Terms of Quality Section 4 Quality Guarantee Section 5 Specimen Letters Section 6 Useful Expressions Chapter Sixteen Quantity Terms （數(shù)量條款） Section 1 The Importance of Quantity Clause Section 2 Units of Measures and Weights Section 3 The Calculation of the Weight of Goods Section 4 The Application of Quantity Terms Section 5 Specimen Letters Section 6 Useful Expressions Chapter Seventeen Commodity Categorization and Price Terms（商品分類和價格條款） Section 1 Categorization of Trading Commodities Section 2 Survey on International Trade Practice Section 3 Price Terms Commonly Used in International Trade Section 4 Specimen Letters Section 5 Useful Expressions Chapter Eighteen Business Fax and E-mail Writing（商務(wù)傳真和電子郵件寫作） Section 1 Introduction Section 2 Fax Section 3 E-mail Section 4 Useful Expressions Chapter Nineteen Documentation in International Trade （外貿(mào)單證） Section 1 Introduction Section 2 Kinds of International Trading Documents Section 3 Issues Concerning Documents Section 4 Specimens Section 5 Useful Expressions PART TWO Exercises Key to Exercises Reference 后記
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