Chapter 1 Trade Negotiations貿(mào)易洽談 Unit 1 Establishing Trade Relations建立貿(mào)易聯(lián)系 Unit 2 Making Inquiries詢盤(pán) Unit 3 Making An Offer發(fā)盤(pán) Unit 4 Terms of Payment付款條件 Unit 5 Packin9包裝 Unit 6 Modes ofTransportation運(yùn)輸方式 Unit 7 Shipping Affairs裝運(yùn)事務(wù) Unit 8 Urging on Delivery催交貨物 Unit 9 Asking for Payments索要貨款 Unit 10 Asking for a Refund請(qǐng)求退款/貨 Unit 11 Maintaining Cooperation保持合作 Unit 12 Insurance商談保險(xiǎn) Unit 13 Claim and Arbitration索賠與仲裁 Chapter 2 Fighting for Business商海搏擊 Unit 1 Agency Negotiation代理洽談 Unit 2 Flexible Trade Modes靈活貿(mào)易方式 Unit 3 Customer Service客戶服務(wù) Unit 4 Business Meetings商務(wù)會(huì)議 Unit 5 Business Phones商務(wù)電話 Chapter 3 Marketin9市場(chǎng)營(yíng)銷 Unit 1 Sales Market銷售市場(chǎng) Unit 2 Sales Situation銷售狀況 Unit 3 Sales Strategy銷售策略 Chapter4 Business Strategies運(yùn)籌帷幄 Unit 1 Management Strategy經(jīng)營(yíng)方略 Unit 2 Management Status經(jīng)營(yíng)狀況 Unit 3 Strategic Flexibility策略靈活性 Unit 4 Enterprise Management企業(yè)管理 Chapter 5 In the Workplace身在職場(chǎng) Unit 1 Playing Host盡地主之誼 Unit 2 Dining Guests宴請(qǐng)賓客 Unit 3 Trifles in Workplace辦公鎖事 Unit 4 Work Attendance職場(chǎng)考勤 Unit 5 Gossip in Workplace職場(chǎng)閑談 Unit 6 Ebb and Flow in Workplace職場(chǎng)風(fēng)云 Chapter 6 Situational English身臨其境 Unit 1 At the Bank在銀行 Unit 2 At the Trade Fair在交易會(huì) Unit 3 At the Customs在海關(guān) Unit 4 At the Factory在工廠 Unit 5 At the Hotel在酒店 Unit 6 At the Airport在機(jī)場(chǎng)