前言 使用說明 1．建立聯(lián)系 問候與自我介紹 Good morning．My name is Mei Du．Have you found anything interesUng? 具體交流 You can come in and see our exhibits 閑談 Is this your first visit to Beijing? So，you are looking for suppliers? 公司介紹 We are a specialized corporation，handling the export of electrical equipments We are a medium-sized company in this field and have been supplying products to many big companys in North China over 10 years 信息來源 We come to know your name and address from 說明聯(lián)系目的 We write you hoping to establish business relations with you We are looking for an agent to handle our products 索取資料 Will you please send US your illustrated catalogue and price-list? 提供資料 Endosed please find our latest catalogue and prise list 跟進安排 Dear Mr．Johnson，may we make phone calls next week for any service we could offer to you? 期待 I look forward to seeing you next month Test yourself！ Test yourself！參考答案 2．報盤 關(guān)于報盤 Offer/QUOte/Bid Firm offer Non-firm offer 一般性答復(fù) Thank you for your enquiand for your interest in our products 價格 Our prices mnge from＄25．00 per metre upwards，according to quality 價格波動 Owing to the increased cost of manufacture，prices are expected to rise before long 優(yōu)惠的價格 We are happy to be able to make the following special offer to you 關(guān)于支付工具 Draft 關(guān)于支付方式 Remittarice/Collection/Letter of Credit 付款條件 Our terms of payment are confirmed and irrevocable letter of credit 產(chǎn)品質(zhì)量與樣品 The samples sent will convince you of the excellent quality of our products 庫存與供貨時間 We usually carry large stocks and can deliver as soon as we receive your order 不能及時報價 We will send you a quotation within a few days 拒絕報價 We are sorry to tell you that wecarl’ttake you up on the offer, as your prices appear to be on the high side Test yourself! Test yourself!參考答案 3．談判協(xié)商 開啟協(xié)商 Id like to discuss some of the details in the offer 提出意見 I would say that the quotation submied by you is too high 具體詢問 Can I ask what theyre offenng? 價格解釋 Our price is quite reasonable and other buyem in your market have accepted it 詢問價格優(yōu)惠 Would you give us a beUer price? 條件 If you purchase more than 1 0，000 units，we can reduce the price to＄25．00 If we extended the contract，would you provide us with a 10％discount? 獲益 Both of us can benefit from this coopemtion 4 訂貨 5 問題處理 6 外貿(mào)單證
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