Introduction Chapter 1 Management in a Changing World Notes:Demographic changes.The Changing role of managers. Changes in customer expectations.Changing social values. Reading:“The Manager as Coach.” Language Elements:Comparing. Analyzing Data:Regional population projections. Writing:Memos. Chapter 2 International&Cultu ral Dimensions of Management. Notes:The global economy.Cultural elements.The multinational corporation(MNCs).Economic blocs. Readings:“Central America Opens for Business.”“An African Success Story(The Southern African Development Community:SADC).” Language Elements:Adding information. Analyzing Data:Changes in merchandise trade.1913—1996. Chapter 3 Motivation. Notes:Job satisfaction.Pay practices.other types of compensation? Reading:“Motivation—Japanese&American.” Language Elements:Nouns as modifiers。Pronunciation. Analyzing Data:Manufacturing labor cOsts. Chapter 4 Hiring and Managing Employees’Performance. Notes:Internal or External source of recruiment.Job Drofile. Description of company.Training.Performance appraisals. Readings:“How well are you doing?‘Trading places:Break. ing down barriers between workers and management.” Language Elements:Asking questions:Opinion questions and probes. Analyzing Data:Secondary school aaendance in East and Southeast Asia. Chapter 5 Job Design&Work Arrangements. Notes:Job analysis and job description.Process reengineering. Process—oriented.Playscript procedure. Reading:“The Process is the Product.”“Playscript procedure.” Language Elements:Pronunciation. Analyzing Data:Information technology and employment growth. Writing:Short reports Chapter 6 The Nature of Groups. Notes:Different types of groups.Roles in groups.Tyes of meetings.Group decision—making. Reading:“Which Role are You?” Language Elements:Verbal modifiers. Chapter 7 Teamwork&Workgroup Design. Notes:Benefits of teams(TQM).Major types of teams.Strategies for building teams. Reading:“The Discipline of Teams.” Language Elements:Connectors of reason,purpose and contrast. Writing:Business letters. Chapter 8 The Structure of Organizations. Notes:Vertical specialization(Chain of command and span of contro1.Line units and staff units).Virtual organization(outsourcing).Boundaryless organization. Readings:“Dell Computers—the Completely Outsourced Company.”“The Coming ofthe New Organization.” Language Elements:The USe of examples. …… Chapter9 Oranizational Design&Learning Chapter10 Corporate Culture Chapter11 Politics,Power&Leadership Chapter12 Communication Chapter13 Decision-Making Chapter14 Innovation&Change Listening Scriopts