Unit 1 First Face-to-Face communication Unit 2 Further Communication Unit 3 Business Phone Calls Unit 4 Informative Business Presentations Unit 5 Persuasive Business Presentations Unit 6 Briefing Meetings Unit 7 Problem-Solving and Planning Meetings Unit 8 Business Negotiations—Part One Unit 9 Business Negotiations—Part Two Unit 10 International Trade Negotiations Unit 11 Event Management Unit 12 Marketing Communication Unit 13 Cross-Cultural Comunication Unit 14 Career Guidance Unit 15 Job Interviews—Answering Difficult Questions Unit 16 Job Interviews-Answering Tricky Questions