前言 Lesson One Introduction to Property Management PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Two Property Management Marketing PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Three Property Management Company PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Four Different Types of Service PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Five Residential Estate PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Six Commercial and Industrial Property PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Seven Environment Management PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Eight Facility Management PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Nine Security and Fire Protection Management PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Ten Property Owners Move-in PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Eleven Complaint about the Property Management PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Twelve Community Culture PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Thirteen How to Establish an Owners Commmittee PartⅠ Conversation PartⅡ Reading Material PartⅢ Reading Material Lesson Fourteen Practical Writing for Property Management PartⅠ About Practical Writing for Property Management PartⅡ Writing Samples PartⅢ Writing Practice 附錄A 參考譯文 附錄B 物業(yè)管理專業(yè)術(shù)語 參考文獻(xiàn)
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