Part One Conversational English for Common Use 第一部分 售貨員常用英語會(huì)話 1. Greeting a Customer 向顧客打招呼 2. Telling Business Time to a Customer 向顧客說明營業(yè)時(shí)間 3. Telling Locations to a Customer 向顧客指點(diǎn)場(chǎng)所 4. Making Inquiries of a Customer 向顧客詢問 5. Making Recommendation for a Customer 向顧客推薦 6. Making Requests to a Customer 向顧客提請(qǐng)求 7. Giving Explanations to a Customer(1) 向顧客解釋(1) 8. Giving Explanations to a Customer(2) 向顧客解釋(2) 9. Giving Explanations to a Customer(3) 向顧客解釋(3) 10. Offering Apologies to a Customer 向顧客道歉 11. Offering Prices to a Customer 給顧客報(bào)價(jià) 12. Making Bargains with a Customer 與顧客討價(jià)還價(jià) 13. Giving Change to a Customer 給顧客找零錢 14. Askng a Customer for Indemnification 要求顧客賠償 15. Offering Follow-up Service to a Customer 給顧客提供售后服務(wù) 16. Returning Lost Articles to a Customer 把失物交還顧客 17. Commonly Used Expressions 常用語句 Part Two Conversational English for Specialized Salesclerks 第二部分 專業(yè)售貨員英語會(huì)話 1. At a Cigarette and Alcohol Store 煙酒店 2. At a Cloth Store 綢布店 3. At a Clothes Store 服裝店 4. At a Confectionery Store 糖果店 5. At a Drug Store 藥店 6. At a Fruit Store 水果店 7. At a Green Grocery 蔬菜店 8. At a Hardware Store 五金店 9. At a Jewellery Store 珠寶店 10. At a Leatherware Store 皮貨店 11. At a Pottery Store 陶瓷店 12. At a Shoe Store 鞋店 13. At a Sports Goods Store 體育用品店 14. At a Stationery Store 文具店 15. At a Toy Store 玩具店 16. At a Watch and Clock Store 鐘表電 17. At an Arts and Crafts Store 工藝美術(shù)品店 18. At an Electric Appliance Store 電器店 19. At a Tea Store 茶葉店 20. At a Cereals and Oil Store 糧油店 21. At a Spectacles/Glasses Store 眼鏡店 22. At a Bookstore 書店 23. At a Computer Consumption Store 電腦消耗品店 24. At a Telecommunications Store 電訊店 25. At a Furniture Store 家具店 26. At a Cosmetics Store 化妝品店 Part Three The Names of Classified Goods 第三部分 分類商品名稱 1. Arts and Crafts 工藝美術(shù)品類 2. Cigarettes and Alcohol 煙酒類 3. Cloth 布匹類 4. Clothes 服裝類 5. Confectionery 糖果類 6. Electric Appliances 電器類 7. Fruit 水果類 8. Hardware 五金類 9. Jewellery 珠寶類 10. Leatherwares 皮貨類 11. Medicines 藥物類 12. Potteries 陶瓷類 13. Shoes 鞋類 14. Sports Goods 體育用品類 15. Stationery 文具類 16. Toys 玩具類 17. Vegetables 蔬菜類 18. Watches and Clocks 鐘表類 19. Tea and Tea Ware 茶葉和茶具類 20. Cereals and Oil 糧油類 21. Spectacles/Glasses 眼鏡類 22. Books 圖書類 23. Computer Consumption 電腦消耗品類 24. Telecommunications 電訊類 25. Furniture 家具類 26. Cosmetics 化妝品類