飯店英語(yǔ)速查手冊(cè)

一．漢英部分
各部門(mén)常用詞匯
1．?dāng)?shù)字／Number
(1)基數(shù)詞／CardinalNumber
(2)序數(shù)詞／OrdinalNumber
(3)分?jǐn)?shù)／raction
2．時(shí)間／Time
(1)月份／Month
(2)星期/Week
(3)天中的時(shí)段／PeriodinaDay
(4)其他／Others
3．季節(jié)和天氣／SeasonsandWeather
(1)季節(jié)／Seasons
(2)天氣／Weathe
4．對(duì)物品的描述／roDescribeObjects
(1)顏色／Colors
(2)形狀／Shape
(3)材料／Materials
(4)質(zhì)感／Texture
5．家族／amily
6．人體／HumanBody
7．節(jié)日／estivals
(1)國(guó)內(nèi)重要節(jié)日／DomesticKeyestivals
(2)國(guó)外重要節(jié)日／OverseasKeyestivals
(3)二十四節(jié)氣／TheTwenty-ourSolarTerms
8．指示方向／ToShowDirections
(1)方位／CompassDirections
(2)表示方位的介詞／Prep．toShowDirections
(3)路標(biāo)／Signpost
(4)其他／Others，
9．酒店的類(lèi)型／HotelCategories
10．酒店常見(jiàn)部門(mén)／DepartmentsinaHotel
11．酒店常見(jiàn)設(shè)施／aeilitiesinaHotel
12．酒店常見(jiàn)職務(wù)／PositionsinaHotel
13．常見(jiàn)國(guó)家(地區(qū))名稱(chēng)／Countries&Regions
(1)亞洲／Asia
(2)大洋洲／Oceania
(3)歐洲／Europe
(4）美洲／America
(5)非洲／Africa

二、前廳部
1．各分部門(mén)名稱(chēng)／PartsinfrontOffice
2．常見(jiàn)職務(wù)名稱(chēng)／PositionsinfrontOffice
3．預(yù)訂與接待／Reservation&Reception
(1)客房的種類(lèi)／RoomType
(2)床具的主要類(lèi)型／BedType
(3)客房報(bào)價(jià)類(lèi)型／RateCategories
(4)酒店常用的計(jì)價(jià)方式／RoomTari
(5)房態(tài)／RoomStatus
(6)預(yù)訂與接待常用術(shù)語(yǔ)／TermsorReservation＆Reception
4．禮賓部／Concierge
(1)運(yùn)送行李／LuggageDelivery
(2)機(jī)場(chǎng)運(yùn)營(yíng)／AirportOperations
(3)機(jī)場(chǎng)標(biāo)志／Signs＆NoticesintheAirport
5．電訊服務(wù)／TelecommunicationServices
（1)電話(huà)服務(wù)／TelephoneServices
(2)電話(huà)種類(lèi)／Categorieso（Telephones
(3)熱線(xiàn)電話(huà)／Hotlines
（4)手機(jī)／Mobilephone
(5)郵政／PostOffice
6．商務(wù)中／BusinessCenter
(1)文具／Stationery
(2)文印服務(wù)／Copy＆PrintServices
（3)訂票／Booking
(41電腦網(wǎng)絡(luò)服務(wù)／Computer&Internet
7．汽車(chē)部／TransportationDepartment
(1)交通工具／Vehicles
(2)交通標(biāo)志／Termso（Transportation
(3)交通和路面情況（l、ra（（le&RoadConditions
(4)出租車(chē)服務(wù)/laxiService
(5)公共場(chǎng)所／PublicPlaees
8．保安部／SecurityDepartment

三、客房部
1．各分部門(mén)與常見(jiàn)職務(wù)名稱(chēng)／Sub-departments&Positions
(1)客房部各分部／Sub-departmentsoHousekeeping
(2)客房部常見(jiàn)職務(wù)／PositionsinHousekeeping
2．客房設(shè)施與備品／（acilitiesandSparePartsinGuestRooms
(1)房間常見(jiàn)設(shè)施和用品／hems&（acilitiesinGuestRoom
(2)房間備品／SparePartintheRoom
(3)衛(wèi)生間備品／SparePartsintheBathroom
(4)小食品&Mini-bar內(nèi)常見(jiàn)飲料／Snacks＆DrinksinMini-bar
(5)廚房設(shè)施／Kitchen（acilities
3．客房清潔服務(wù)／Turn-DownService
4．洗滌部／Laundry
(1)服裝名稱(chēng)／Clothing
(2)衣料名稱(chēng)／abric
(3)洗滌提示與收費(fèi)方式／WashingTips&Charges
(4)服裝配件等／Accessories

四、餐飲部
1．常見(jiàn)職務(wù)名稱(chēng)／Positions
(1)管理類(lèi)職務(wù)／Management
(2)中西廚類(lèi)職務(wù)（（echnieian＆Cra（tsmanl,evels
（Chinese＆WesternRestaurantl
(3)服務(wù)類(lèi)職務(wù)／Operativel,evels(Chinese&WestemRestaurant
2．西餐廳／WesternHestauran
(1)早餐種類(lèi)及樣板／Break（ast．rypes＆Samples
(2)西餐酒水(樣單)／DrinkList(Sample)
(3)西餐肉類(lèi)／Meats(Western
(4)西餐面點(diǎn)與甜品／PastryandDessertWestern
(5)意大利面食／Pasta
(6)經(jīng)典西餐萊肴／ClassicWesternDishes
(7)雞蛋與肉類(lèi)的烹煮方式／CookingMethodsoEggs＆Meat
(8)西餐廳設(shè)施與餐飲用具／（acilitiesandTableware
inWesternRestaurant
3．中餐廳
(1)中餐酒水／ChineseLiquors
(2)中餐主食、點(diǎn)心與甜品／Staple，DimSun&
DesscinChinese（ood．
(3)經(jīng)典中餐萊肴／ClassicChineseDishes
4．日式餐廳／JapaneseRestaurant
(1)調(diào)味料／Seasonings
(2)常用魚(yú)、貝／（ish＆Mussels
(3)腌漬食品／Pickles
(4)日式酒水／JapaneseBeverages
(5)日式點(diǎn)／JapaneseSnacks
(6)日式面條／JapaneseNoodles
(7)日本萊／JapaneseDishes
5．烹煮方式／CookingMethods
6．蔬菜／Vegetables
7．作料／Condiments
8．水果／（ruits

五、康樂(lè)部
1．健身中心／HealthCenter
2．高爾夫／Gol（
(1)高爾夫用品／Gol（Appliance
(2)高爾夫比賽／Gol（Game
3．體育用品店／SportingGoodsShop
(1)體育用品／SportingGoods
(2)飲料／Beverages
4．桑拿按摩／Sauna&Massage
5．在美容院／InBeautyParlor