Unit 1 An Introduction to Business Correspondence Unit 2 Establishing Business Relations Unit 3 Enquiry Unit 4 Offer and Counter-Offer Unit 5 Order and Contract Unit 6 Payment Unit 7 Shipment and Packing Unit 8 Insurance Unit 9 Complaint and Claim Unit 10 Other Trading Practices Appendix I Tests of Foreign Business Correspondence Appendix II Some Documents in Foreign Trade Appendix III Abbreviations in Foreign Trade