Unit 1 General Introduction 概述 Unit 2 Letters of Establishing Business Relations 建立業(yè)務(wù)關(guān)系 Unit 3 Letters of Credit and Status Inquiry 資信查詢(xún) Unit 4 Letters of Inquiry and Reply 詢(xún)盤(pán)與回復(fù) Unit 5 Sales Letters 促銷(xiāo) Unit 6 Offer and Counter-offer Letters 發(fā)盤(pán)與還盤(pán) Unit 7 Order and Confirmation Letters 訂購(gòu)與確認(rèn)訂購(gòu) Unit 8 Letters of Payment 支付 Unit 9 Letters of Packing 包裝 Unit 10 Shipping Letters 裝運(yùn) Unit 11 Letters of Marine Insurance 海運(yùn)保險(xiǎn) Unit 12 Claim and Adjustment Letters 索賠與理賠 Suggested Answers Appendix Useful Expressions in Business English 商務(wù)英語(yǔ)常用語(yǔ)句 References.