English for the Front Desk Unit 1 Room Reservations Passage：A Wonderful Day Grammar：詞類綜述 Unit 2 Checking In Passage：How to Start a Conversation Grammar：句子的種類 Unit 3 Bell Service （1） Passage：My School Grammar：簡單句 Unit 4 Bell Service（2） Passage：Learning English Grammar：動詞綜述 Unit 5 Concierge Service Passage：Marys Diary Grammar：一般現(xiàn)在時和一般過去時 Unit 6 Checking Out Passage：My First Day at the Technical School Grammar：現(xiàn)在進行時和過去進行時 Unit 7 The Business Center Passage：Emailing Mary Grammar：一般將來時和將來進行時 English for the Food and Beverage Department Unit 8 Restaurant Reservations Passage：Mary Is Ill Grammar：現(xiàn)在完成時和過去完成時 Unit 9 Receiving the Guest Passage：Public Signs Grammar：情態(tài)動詞（1） Unit 10 Table Service Passage：Fast Food Restaurants Grammar：情態(tài)動詞（2） Unit 11 Chinese Food Passage：Ritas New Job Grammar：比較級和最高級 Unit 12 Breakfast Passage：Four Seasons Grammar：被動語態(tài)（1） Unit 13 Banquet and Buffet Service Passage：The Olympic Games Grammar：被動語態(tài)（2） Unit 14 Bar Service Passage：Cars in Big Cities Grammar：被動語態(tài)（3） Unit 15 Handling Complaints Passage：A Letter of Complaint Grammar：動詞不定式 Unit 16 Room Service Passage：Finding a Hobby Grammar：動名詞 English for the Housekeeping Department Unit 17 Receiving Guests Passage：The Garden Hotel Grammar：分詞 Unit 18 Room Cleaning Passage：Making the Bed Grammar：名詞性從句（1） Unit 19 Laundry Service Passage：Thank You Grammar：名詞性從句（2） Unit 20 Maintenance Passage：How Can You Get Travel Information? Grammar：狀語從句（1） Unit 21 Other Housekeeping Services Passage：Babysitting Grammar：狀語從句（2） Unit 22 Lost and Found Passage：What Is Ms.? Grammar：限定性定語從句 Unit 23 Dealing with Complaints Passage：An Unpleasant Holiday Grammar：非限定性定語從句 English for other Departments Unit 24 Telephone Services Passage：Answering the Phones Grammar：直接引語和間接引語 Unit 25 At the Recreation Center Passage：An Email for Introducing a Gym Grammar：It的用法 Unit 26 At the Shopping Arcade Passage：An Expensive Present Grammar：主謂一致 附錄（Appendices） Ⅰ.詞匯表 Ⅱ.飯店機構(gòu)表中英文對照 Ⅲ.飯店常用術語和告示語中英文對照及縮略語 Ⅳ.常用餐飲詞匯中英文對照 Ⅴ.客房設施和配備詞匯中英文對照 Ⅵ.飯店常用表格中英文對照
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