Chapter 1 Introduction to Intercultural Communication Learning Objectives Warm-up Activities I. Defining Intercultural Communication II. The Rapid Increase of Intercultural Communication 1. Improvements in transportation technology 2. Developments in communication technology 3. Changes in mass migration patterns 4. Globalization of the world economy III. The Development of Intercultural Communication Study 1. The development of intercultural communication study in the U.S. 2. Intercultural communication studies in China IV. The Complexity in Learning Intercultural Communication 1. The multidiseiplinary nature and elements of intercultural communication study 2. Potential problems in learning intercultural communication Summary of the Chapter Key Terms Words & Expressions Notes Exercises Case Study Chapter 2 Basic Communication Theories Learning Objectives Warm-up Activities I. Communication Defined II. Needs and Functions of Communication 1. Maslow's hierarchy of needs 2. Functions of communication III. The Classification of Communication IV. The Process of Communication 1. Components of communication 2. Models of communication V. The Characteristics of Communication VI. The Challenge of Effective Communication in Interpersonal Encounters Summary of the Chapter Key Terms Words & Expressions Notes Exercises Case Study Chapter 3 The Nature of Culture Learning Objectives Warm-up Activities I. Definitions of Culture II. Basic Functions and Source of Culture III. Ingredients of Culture IV. Characteristics of Culture V. Understanding Cultural Differences 1. Normal distribution of people's characteristics 2. Minimum-maximum social differences Summary of the Chapter Key Terms Words & Expressions Notes Exercises Case Study Chapter 4 Cultural Values Learning Objectives Warm-up Activities I Concept of Values 1. Definition of value 2. Values as the core of culture 3. Types of values II. Priorities of Cultural Values III Study of Values 1. Kluckholn and Strodtbeck's value orientations 2. Hofstede-Bond value dimensions 3. Hall's high- and low-context orientation Summary of the Chapter Key Terms Words & Expressions Notes Exercises Case Study Chapter 5 Verbal Communication Chapter 6 Nonverbal Communication Chapter 7 Cultural Differences in Etiquette and Protocol Chapter 8 Cultural Differences in Business Negotiation Chapter 9 Cultural Adaptation and Intercultural Communication Competence References Key to Exercises Model Test I Model Test II Appendix I Intercultural Films Appendix II Related Websites
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